# Contact

Source: https://chatmerce.eu/en/contact/
Language: en
Effective: 2026-05-16

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Service-provider details, provided as part of our information obligation (EU e-commerce rules and, where applicable, art. 5 of the Polish Act on Electronic Services).

## Service provider

**Prosit AS** — a limited company (aksjeselskap) registered in Norway.

- **Registration number (organisasjonsnummer):** 932 184 110
- **Registered address:** to be added after registration in the Brønnøysund Register Centre
- **Email:** [hello@chatmerce.eu](mailto:hello@chatmerce.eu)
- **Website:** [chatmerce.eu](https://chatmerce.eu)

Chatmerce is an RCS and web conversational-agent platform operated by Prosit AS.

## General and sales

Questions about the service, pricing and partnerships: [hello@chatmerce.eu](mailto:hello@chatmerce.eu).

## Data protection (GDPR)

For matters concerning personal data — access, erasure, rectification and other rights — email [hello@chatmerce.eu](mailto:hello@chatmerce.eu) or use the [GDPR request form](/en/dsar). Details are in the [Privacy policy](/en/privacy).

## Supervisory authorities

If you believe we process your data unlawfully, you may lodge a complaint with a supervisory authority:

- **Norway:** Datatilsynet, Postboks 458 Sentrum, 0105 Oslo, [datatilsynet.no](https://datatilsynet.no)
- **Poland:** Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, [uodo.gov.pl](https://uodo.gov.pl)

## Partner — RCS channel

RCS messages are delivered by **SerwerSMS (Vercom S.A.)** if you use that channel. See [serwersms.pl](https://serwersms.pl).

## Legal documents

[Terms](/en/terms) · [Privacy policy](/en/privacy) · [Cookie policy](/en/cookies) · [Data Processing Agreement (DPA)](/en/dpa)